Ofcom is the regulator for the communications services that we use and rely on each day.
As people communicate seamlessly online and offline, we now need to invest our efforts into making digital communications work for everyone
Ofcom wants to understand how adults and children in the UK use media.
Under the Online Safety Act, Ofcom's job is to make online services safer for the people who use them. We make sure companies have effective systems in place to protect users from harm.
Ofcom is committed to a thriving telecoms sector, where companies can compete fairly and customers benefit from a broad range of services.
Ofcom's job is to make sure there is a universal postal service.
You can't see or feel radio spectrum, but we use it every day. Our job is to authorise and manage the use of spectrum in the UK.
We make sure that broadcasters provide quality TV, radio and on-demand programmes that appeal to diverse audiences. We also have rules in place to protect viewers and listeners from harm.
How to make the most of communications services as a small business.
How to make the most of the services you use, and deal with problems.
Proposals we are consulting on and decisions we've made.
How we make sure companies follow our rules, to protect customers and promote competition.
Rules, guidance and other information for the industries we regulate.
If you're looking to use certain radio equipment, or broadcast on TV or radio, you'll need a licence from Ofcom.
Our latest news, features, views and information about our work.
Evidence we gather to inform our work as a regulator.
If you work in the areas that Ofcom regulate or you are an organisation/charity, please give us your details so we can contact you for research.
Published: 13 March 2024
Last updated: 29 October 2025
A weekly report of complaints from viewevers or listeners assessed under the Broadcasting Code to see if it needs further investigation.
Published: 4 March 2024
Last updated: 20 October 2025
The Broadcast and On Demand Bulletin reports on investigations into potential breaches of Ofcom’s codes and rules for TV, radio and video-on-demand programmes.
Published: 17 October 2025
An Ofcom investigation has today found that the BBC documentary Gaza: How to Survive a Warzone broke broadcasting rules which state that factual programmes must not materially mislead the audience.
Published: 1 February 2024
Last updated: 17 October 2025
Ofcom has launched an enforcement programme to ensure telecoms providers follow rules and best practices to protect consumers from phone and text scams.
Published: 23 May 2025
Last updated: 15 October 2025
Ofcom has today opened an investigation into Royal Mail’s compliance with its quality of service performance targets during 2024/25.
Published: 13 October 2025
On 17 March 2025, we opened an enforcement programme to assess the measures being taken by providers of file-sharing and file-storage services that present particular risks of harm to UK users from image-based CSAM to ensure users do not encounter, and offenders are not able to disseminate, such content on their services.
Published: 17 March 2025
Last updated: 13 October 2025
Ofcom has opened a programme of work, or ‘enforcement programme’, to assess the measures being taken by providers of file-sharing and file-storage services that present particular risks of harm to UK users from image-based CSAM to ensure users do not encounter, and offenders are not able to disseminate, such content on their services.
Published: 10 June 2025
We are investigating whether the provider of Yolobit has failed/is failing to comply with its duties under the Online Safety Act 2023.
We are investigating whether the provider of Nippybox has failed/is failing to comply with its duties under the Online Safety Act 2023.
We are investigating whether the provider of Nippyspace has failed/is failing to comply with its duties under the Online Safety Act 2023.
We are investigating whether the provider of Nippyshare has failed/is failing to comply with its duties under the Online Safety Act 2023.
We are investigating whether the provider of Nippydrive has failed/is failing to comply with its duties under the Online Safety Act 2023.
We are investigating whether the provider of Krakenfiles has failed/is failing to comply with its duties under the Online Safety Act 2023.
We are investigating whether the provider of Im.ge has failed/is failing to comply with its duties under the Online Safety Act 2023.
Published: 16 January 2025
Ofcom is opening an enforcement programme into age assurance measures across the adult sector, which will initially focus on regulated providers’ compliance with the Part 5 duties.
Published: 11 September 2025
Published: 9 April 2025
We are investigating whether a provider of an online suicide discussion forum has failed/is failing to comply with its duties under the Online Safety Act 2023.
Published: 31 July 2025
We are initiating an investigation to determine whether the online discussion board 4chan has failed—or is currently failing—to comply with its obligations under the Online Safety Act 2023.
Published: 19 March 2024
Last updated: 25 September 2025
Investigation following Vonage following disruption for its business customers to emergency call services between 23 October 2023 and 3 November 2023.
Published: 9 May 2025
Last updated: 18 September 2025
We are investigating whether Itai Tech Ltd has failed/is failing to comply with its duties under the Online Safety Act 2023 to protect children from encountering pornographic content through the use of highly effective age assurance.
Published: 17 September 2025
Ofcom has today opened an investigation into IX Wireless’ compliance with its obligations under the Electronic Communications Code (Conditions and Restrictions) Regulations 2003/2533 (as amended) (‘the Regulations’).
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