Ofcom is the regulator for the communications services that we use and rely on each day.
As people communicate seamlessly online and offline, we now need to invest our efforts into making digital communications work for everyone
Ofcom wants to understand how adults and children in the UK use media.
Under the Online Safety Act, Ofcom's job is to make online services safer for the people who use them. We make sure companies have effective systems in place to protect users from harm.
Ofcom is committed to a thriving telecoms sector, where companies can compete fairly and customers benefit from a broad range of services.
Ofcom's job is to make sure there is a universal postal service.
You can't see or feel radio spectrum, but we use it every day. Our job is to authorise and manage the use of spectrum in the UK.
We make sure that broadcasters provide quality TV, radio and on-demand programmes that appeal to diverse audiences. We also have rules in place to protect viewers and listeners from harm.
How to make the most of communications services as a small business.
How to make the most of the services you use, and deal with problems.
Proposals we are consulting on and decisions we've made.
How we make sure companies follow our rules, to protect customers and promote competition.
Rules, guidance and other information for the industries we regulate.
If you're looking to use certain radio equipment, or broadcast on TV or radio, you'll need a licence from Ofcom.
Our latest news, features, views and information about our work.
Evidence we gather to inform our work as a regulator.
Published: 28 August 2025
Published: 16 January 2025
Last updated: 28 August 2025
Ofcom is opening an enforcement programme into age assurance measures across the adult sector, which will initially focus on regulated providers’ compliance with the Part 5 duties.
Published: 31 July 2025
Published: 13 March 2024
Last updated: 27 August 2025
A weekly report of complaints assessed under the Broadcasting Code.
Published: 4 March 2024
Last updated: 18 August 2025
The Broadcast and On Demand Bulletin reports on investigations into potential breaches of Ofcom’s codes and rules for TV, radio and video-on-demand programmes.
Published: 10 June 2025
Last updated: 13 August 2025
We are initiating an investigation to determine whether the online discussion board 4chan has failed—or is currently failing—to comply with its obligations under the Online Safety Act 2023.
Published: 11 October 2024
Last updated: 30 July 2025
We are investigating whether Gigaclear Limited (Gigaclear) failed to provide accurate and reliable caller location information to emergency organisations between January 2022 and March 2024.
Published: 23 January 2023
Last updated: 29 July 2025
This investigation examined the compliance of British Telecommunications Plc (BT) with its obligation to provide customers with contract information and a contract summary before they enter a contract as a result of suspected breaches by its subsidiaries EE Limited (EE) and Plusnet Plc (Plusnet).
Published: 24 July 2025
Published: 14 July 2025
The BBC has published its review into the programme Gaza: How to Survive a Warzone. The review found that the programme breached one of the BBC’s Editorial Guidelines on accuracy.
Published: 5 February 2024
Last updated: 14 July 2025
The bulletin for complaints about BBC online material reports on the outcome of Ofcom’s consideration on complaints received about the BBC’s online material.
Published: 26 September 2023
Ofcom may impose a sanction if we consider that a broadcaster has seriously, deliberately, repeatedly or recklessly breached one of our requirements.
Ofcom has imposed a financial penalty of £3,500 on Markaz-Al-Huda Limited (the “Licensee”) after our investigation found its community radio service, Salaam BCR, in breach of the Broadcasting Code.
Published: 9 July 2025
Published: 30 September 2024
Last updated: 7 July 2025
Ofcom has opened an investigation into BRSK’s compliance with the conditions and restrictions set out in the Electronic Communications Code (Conditions and Restrictions) Regulations 2003/2533 (as amended) (‘the Regulations’).
Published: 3 March 2025
Last updated: 3 July 2025
Ofcom is today opening a programme of work, or ‘enforcement programme’ to monitor whether providers are complying with their illegal content risk assessment duties and record keeping duties under the Online Safety Act (the “Act”).
Published: 9 May 2025
Last updated: 24 June 2025
We are investigating whether Score Internet Group LLC has failed/is failing to comply with its duties under the Online Safety Act 2023 to protect children from encountering pornographic content through the use of highly effective age assurance.
Published: 18 October 2024
Ofcom has today opened an investigation into Tismi’s compliance with its obligations under the General Conditions of Entitlement (GCs).
Published: 12 January 2016
Last updated: 23 June 2025
•Procedures for handling complaints, investigations and sanctions on TV, radio and video-on-demand services.
Published: 13 January 2020
Last updated: 20 June 2025
Published: 3 April 2023
Last updated: 19 June 2025
Ofcom has opened an industry-wide enforcement programme into the failed implementation of the new One Touch Switch process by the 3 April 2023 deadline.
We are investigating whether the provider of Nippyspace has failed/is failing to comply with its duties under the Online Safety Act 2023.
We are investigating whether the provider of Krakenfiles has failed/is failing to comply with its duties under the Online Safety Act 2023.
We are investigating whether the provider of Im.ge has failed/is failing to comply with its duties under the Online Safety Act 2023.
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