Technology

Digital adoption and digital disadvantage today: what has changed, and what barriers remain?

Published: 4 April 2025

In our rapidly evolving digital landscape, many essential services either already exist online or are moving online, leaving less opportunity to engage with them offline. As technologies and business models continue to develop, there is ever greater need for people to be equipped to use and depend on the internet and online services.

Exploring Internet Adoption and Digital Disadvantage

Published: 2 April 2025

Research about internet adoption and digital disadvantage. These reports explore the profile of people who don’t have or don’t use the internet at home and the lived experiences of people who can face unique challenges while engaging with digital communications and services.

Exploring how people in the UK are affected by ‘digital disadvantage’

Published: 2 April 2025

People who face barriers or difficulties when online can experience poorer mental and physical health, miss out on work opportunities and become socially excluded, according to a new report commissioned by Ofcom.

Pledge to recruit more women into senior tech roles

Published: 23 November 2023

Last updated: 7 March 2025

Ofcom and the UK's major telecoms providers have committed to promoting the role of women in technology roles.

Digital markets, communications and media: update to Ofcom’s areas of focus

Published: 5 December 2024

Last updated: 16 December 2024

This document sets out our updated areas of focus under our Digital Markets Strategy. It sets out how we will continue to support competition and the best outcomes for customers and businesses when considering the impact of digital markets on communications and media sectors in the UK.

Carbon emissions of streaming and digital terrestrial television

Published: 28 October 2022

Last updated: 22 July 2024

This report takes a snapshot of energy consumption of viewing on both platforms today, rather than judging which has the potential to be more energy efficient in the future. Our goal was to develop an understanding of what factors are most significant in driving the energy consumption of the respective platforms.

What super-apps could mean for the communications sector

Published: 7 February 2024

Online communications services are more popular than ever and many are expanding the services they offer their users. There is a possibility this trend could lead to the development of so-called ‘super-apps’, offering a range of services and functionalities. Sunny Shergill and Nick Evans from Ofcom’s Strategy and Policy team discuss what this could mean for how we use online services and how Ofcom is responding to any regulatory issues that could arise.

Technologies for distributing linear content over IP

Published: 5 May 2023

Last updated: 22 January 2024

We commissioned a study to understand how broadband networks and internet infrastructure players such as Content Delivery Networks (CDNs) are innovating.

Emerging technologies shaping the future of communications

Published: 14 January 2021

Last updated: 14 January 2024

Ofcom has today published a report that takes a look at some of the emerging technologies that could shape the way we live, communicate and entertain ourselves in the future.

Spotlight on the technologies shaping communications for the future – Simon Saunders

Published: 14 January 2021

Last updated: 12 January 2024

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