Digital adoption and digital disadvantage today: what has changed, and what barriers remain?
Published: 4 April 2025
In our rapidly evolving digital landscape, many essential services either already exist online or are moving online, leaving less opportunity to engage with them offline. As technologies and business models continue to develop, there is ever greater need for people to be equipped to use and depend on the internet and online services.
Exploring Internet Adoption and Digital Disadvantage
Published: 2 April 2025
Research about internet adoption and digital disadvantage. These reports explore the profile of people who don’t have or don’t use the internet at home and the lived experiences of people who can face unique challenges while engaging with digital communications and services.
Exploring how people in the UK are affected by ‘digital disadvantage’
Published: 2 April 2025
People who face barriers or difficulties when online can experience poorer mental and physical health, miss out on work opportunities and become socially excluded, according to a new report commissioned by Ofcom.
Pledge to recruit more women into senior tech roles
Published: 23 November 2023
Last updated: 7 March 2025
Ofcom and the UK's major telecoms providers have committed to promoting the role of women in technology roles.
Digital markets, communications and media: update to Ofcom’s areas of focus
Published: 5 December 2024
Last updated: 16 December 2024
This document sets out our updated areas of focus under our Digital Markets Strategy. It sets out how we will continue to support competition and the best outcomes for customers and businesses when considering the impact of digital markets on communications and media sectors in the UK.
Carbon emissions of streaming and digital terrestrial television
Published: 28 October 2022
Last updated: 22 July 2024
This report takes a snapshot of energy consumption of viewing on both platforms today, rather than judging which has the potential to be more energy efficient in the future. Our goal was to develop an understanding of what factors are most significant in driving the energy consumption of the respective platforms.
What super-apps could mean for the communications sector
Published: 7 February 2024
Online communications services are more popular than ever and many are expanding the services they offer their users. There is a possibility this trend could lead to the development of so-called ‘super-apps’, offering a range of services and functionalities. Sunny Shergill and Nick Evans from Ofcom’s Strategy and Policy team discuss what this could mean for how we use online services and how Ofcom is responding to any regulatory issues that could arise.
Technologies for distributing linear content over IP
Published: 5 May 2023
Last updated: 22 January 2024
We commissioned a study to understand how broadband networks and internet infrastructure players such as Content Delivery Networks (CDNs) are innovating.
Emerging technologies shaping the future of communications
Published: 14 January 2021
Last updated: 14 January 2024
Ofcom has today published a report that takes a look at some of the emerging technologies that could shape the way we live, communicate and entertain ourselves in the future.
Spotlight on the technologies shaping communications for the future – Simon Saunders
Published: 14 January 2021
Last updated: 12 January 2024