Statement: Transparency Reporting

Statement published: July 21st 2025

Today we are publishing our transparency statement and final transparency reporting guidance. This statement, together with our future codes and guidance on additional duties for providers of categorised services, supports the implementation of our third phase of the online safety regime.

The decisions explained in this statement set out our final positions on our guidance on transparency reporting. Our final guidance explains when and how Ofcom will exercise its transparency powers. It is designed to provide stakeholders with information about how the transparency reporting process under the online safety regime will work in practice, including the factors Ofcom will consider when deciding what information providers must publish in their reports, how we will produce our own Ofcom transparency reports and how we will engage with stakeholders throughout the process.

The Online Safety Act makes platforms – including social media, search, and pornography services – legally responsible for keeping people, especially children, safe online. Certain duties in the Act apply to all regulated services, while a set of additional duties apply only to certain services. The duty to publish transparency reports only applies to providers of certain regulated services, specifically those that appear on a public register of “categorised services” prepared by Ofcom.

Categorised services will have to publish transparency reports according to requirements that are set out by Ofcom in transparency notices. Our draft guidance lays out our proposed approach to determining what information relevant services are required to publish in their reports, as well as information about how we will engage with services throughout the reporting process.

Ofcom is also required to produce its own transparency report that draws conclusions based on the substance of the reports produced by providers. Our draft guidance presents our proposed approach to using information from service providers’ transparency reports in our own report.