
Boosting Children's Safety Online: User Controls
Published: 24 April 2025
This page contains details of an online randomised control trial to test different ways to encourage children to choose to use content controls to restrict exposure to harmful content during the sign-up process of a mock social media platform.
How to comply with the Online Safety Act: responding to Ofcom’s requests for information
Published: 17 October 2024
Last updated: 11 April 2025
The Online Safety Act (OSA) makes businesses, and anyone else who operates a wide range of online services, legally responsible for keeping people (especially children) in the UK safe online.
Ofcom launches digital safety toolkit for online services
Published: 21 January 2025
Ofcom has launched a digital toolkit to help businesses comply with new online safety rules.
Ofcom’s access to services regulated under the Online Safety Act
Published: 21 January 2025
This page outlines that we’ll sometimes access regulated online services as part of our work to make online services safer for the people who use them.
Do you know how your social media platform is using your data?
Published: 12 November 2024
Social media is a significant aspect of daily life for most of us. Almost all adult internet users use some form of online communication platform.
Online service categorisation: information notices
Published: 17 October 2024
How Ofcom plans to issue information notices to relevant providers for the purpose of categorisation.
Countdown to a safer life online
Published: 17 October 2024
Two months out from online safety laws coming into force, Ofcom has warned tech firms they could face enforcement action if they don’t comply with new duties when the time comes.
The T&Cs lie over half of people tell: using prompts to tackle it
Published: 18 September 2024
We wanted to find out if behavioural techniques could be used to increase the number of users accessing online terms and conditions (T&Cs). And does accessing T&Cs actually make a difference to how people behave online?
Promoting user engagement with Terms and Conditions
Published: 30 July 2024
This is a discussion paper by Ofcom’s Behavioural Insight Hub that presents research aimed at understanding the user relationships with social media T&Cs, specifically Community Guidelines.
Boosting children's safety online: Help Centres
Published: 8 May 2024
Last updated: 30 July 2024
This online trial tested different ways to encourage children to access age-appropriate user support materials (or help centre) during the sign-up process of a mock social media platform.