Connected Nations FAQs
Published: 11 November 2025
Frequently asked questions on the Connected Nation reports
Connected Nations 2024
Published: 5 December 2024
Last updated: 11 November 2025
The Connected Nations report 2024 provides updated data on the coverage and usage of fixed broadband and mobile networks within the UK.
3G and 2G switch-off
Published: 27 February 2024
Last updated: 24 October 2025
Ofcom has set out what it expects from mobile providers when they switch off their 2G and 3G networks. The switch-off will happen over the next ten years and support the roll-out of 4G and 5G networks, which offer faster and more reliable services for customers.
Switching off 2G and 3G and 2G networks: advice for IoT and third-party device suppliers
Published: 22 January 2024
Last updated: 24 October 2025
The UK’s mobile network providers will switch off their 3G and then 2G networks over the next few years. This page explains how suppliers of Internet of Things (IoT) and third-party devices can help their customers during this period of change.
Switching off the UK’s 2G and 3G mobile networks: what you need to know
Published: 6 March 2024
Last updated: 24 October 2025
The 2G and 3G mobile networks are gradually being switched off over the next few years. Here’s what this means for you as a customer.
Mobile coverage obligations
Published: 20 February 2024
Last updated: 27 August 2025
Information about mobile network operators' obligations to provide good quality data and voice coverage across the UK.
Map Your Mobile – mobile coverage checker update
Published: 30 June 2025
Last updated: 8 August 2025
We have recently launched our new ‘Map Your Mobile’ coverage checker to better reflect the experience consumers are likely to get for data hungry services such as streaming.
Codes of practice
Published: 28 April 2010
Last updated: 16 July 2025
Ofcom's rules for telecoms services on handling complaints and resolving disputes, automatic compensation, and leaving contract early for better broadband speeds.
Can’t get a signal? Map Your Mobile and see which network’s best for you
Published: 26 June 2025
Millions of Britons could be missing out on the best mobile network for them, according to Ofcom, as it launches a new postcode checker that reveals local coverage and performance.
Broadband and mobile coverage checker
Published: 17 August 2022
Last updated: 25 June 2025
Enter a postcode to view mobile coverage by provider, or availability of broadband services (standard, superfast and ultrafast). You can also view the results as interactive maps.