Mobile phones

Millions of Britons could be missing out on the best mobile network for them, according to Ofcom, as it launches a new postcode checker that reveals local coverage and performance.

If you are involved in the provision of a premium rate service, you need to check if you are a regulated PRS provider carrying out a regulated activity within the meaning of The Regulation of Premium Rate Services Order 2024 (‘the PRS Order’).

Application-to-Person Short Message Service (A2P SMS) is the most common form of business messaging service. It enables businesses and public sector organisations to send text messages in bulk to customers and the wider public.

This register includes information about the providers’ organisation, key persons including those with regulatory responsibilities, services offered and related numbers.

Ofcom has formally adopted responsibility for regulating premium-rate services (PRS), which were previously regulated by the Phone-Paid Services Authority (PSA).

Interactive data for our Mobile Matters 2024 publication.

File downloads take longer on O2 over 4G and 5G than on the other mobile networks, according to new Ofcom research published today.

To better understand how people are using mobile services, Ofcom has analysed crowdsourced data collected between October 2022 and March 2023 from mobile devices across the UK.

Find out what you need to do if your mobile phone has been lost or stolen

This report summarises the initial results from Ofcom’s new mobile research, which is designed to measure the consumer experience of using mobile services.