Complying with article 16 of the PRS Order
Published: 9 October 2025
Last updated: 9 April 2026
Guidance note on PRS providers’ compliance with the prohibition in article 16 of the PRS Order regarding relevant sanctions imposed by the PSA (and its predecessors) prior to 1 February 2025
Operating a premium rate service
Published: 31 January 2025
Last updated: 2 February 2026
If you are involved in the provision of a premium rate service, you need to check if you are a regulated PRS provider carrying out a regulated activity within the meaning of The Regulation of Premium Rate Services Order 2024 (‘the PRS Order’).
Statement: Business messaging - Review of the A2P SMS termination market
Published: 28 January 2025
Last updated: 31 October 2025
Application-to-Person Short Message Service (A2P SMS) is the most common form of business messaging service. It enables businesses and public sector organisations to send text messages in bulk to customers and the wider public.
Annual Market Review for Phone-Paid Services 2024–2025
Published: 4 September 2025
This annual market review report continues the series of annual market insight reports previously published by the PSA.
Using apps safely and securely
Published: 16 July 2015
Last updated: 1 August 2025
While mobile and tablet apps provide a simple and easy means of accessing great content and services, it's important to be aware of how to use them safely and securely and for children
Mobile Matters
Published: 20 July 2023
Last updated: 18 July 2025
To better understand how people are using mobile services, Ofcom has analysed crowdsourced data collected between October 2022 and March 2023 from mobile devices across the UK.
Mobile Matters: Download speeds, connection rates and latency levels revealed
Published: 17 July 2025
Ofcom’s new ‘Mobile Matters’ research report, published today, puts people’s experiences of using mobile networks across the UK under the microscope, based on crowdsourced data collected between October 2024 and March 2025 by Opensignal.
Mobile Matters Interactive report 2025
Published: 17 July 2025
In this report we look at a number of factors that affect network performance in coverage areas including mobile network operator, UK nation and whether the user is an urban or rural area.
Can’t get a signal? Map Your Mobile and see which network’s best for you
Published: 26 June 2025
Millions of Britons could be missing out on the best mobile network for them, according to Ofcom, as it launches a new postcode checker that reveals local coverage and performance.
The Premium Rate Services Register
Published: 31 January 2025
This register includes information about the providers’ organisation, services offered and related numbers.